EndNote Product ID Code If you are trying to download EndNote to a home computer and you are asked for a 'product ID', the software has not downloaded properly. Make sure when you download EndNote to your computer to select the option "SAVE" (not open). Note: The downloaded file for EndNote is a zipped file, the file must be completely extracted to your local machine before the installation can read the file. Please refer to the EndNote guide installation instructions located on the Software tab for further help. Have more questions? Submit a request 0 Comments Please sign in to leave a comment.